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Global Healthcare BPO Market worth $330 Billion by 2016

The “Healthcare BPO Market – Payer (Claims processing), Provider (Medical Billing & Coding) and Pharmaceutical (Clinical trial & Contract manufacturing) Outsourcing – Global analysis & Forecasts (2011-2016)” analyzes and studies the major market drivers, restraints, and opportunities in regions such as U.S., Eastern Europe, Asia, and Rest of the world.

Browse market data tables and in-depth TOC on “Healthcare BPO Market – Payer (Claims processing), Provider (Medical Billing & Coding) and Pharmaceutical (Clinical trial & Contract manufacturing) Outsourcing -Global analysis & Forecasts (2011-2016)”.

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The global healthcare BPO market is growing at a healthy CAGR of 21.4%. Pharmaceutical outsourcing accounts for the largest share of 64.3%, but will grow at a CAGR of 14.6% from 2011 to 2016 since the market is saturated. Healthcare provider outsourcing has the highest growth rate of 31.9% from 2011 to 2016 and accounts for 15.7% to the total market. The healthcare payer outsourcing market will also grow at about 30% in the forecast period; it contributes 20% to the total market.

Claims processing, is one of the costly functions of the payer industry, has the highest share in the healthcare payer outsourcing market, accounting for 59%, followed by member services/customer care services. The payer in U.S. were using 30 cent of the premium dollar paid on administrative cost, but due to the Health Insurance Portability and Accountability (HIPAA) act, the payer has to spend 80%-85% on improving the services and providing quality healthcare. This is forcing the payer to cut the administrative costs, while outsourcing is the best solution available to reduce cost and maintain the quality.
In the year 2009, the payer industry in U.S. comprised of 1,300 health insurance companies. This represents a huge market for outsourcing which is yet to be tapped as only 10% of the work is outsourced currently.
Insurance companies have traditionally been among the slowest adopters of outsourcing/off shoring services. But the recent situation of shrinking margins, higher claims disbursement and increasing competition, has forced many insurance companies to look at outsourcing to improve efficiencies and align resources towards the core functions of product development and innovation.

The major players in the payer and provider of healthcare BPO market [ http://www.marketsandmarkets.com/Market-Reports/healthcare-outsourcing-bpo-market-472.html ] are Accenture (Ireland), Medusind (U.S.), GeBBS Healthcare (U.S.), Omega Healthcare (India) and Inventive (U.S.). The pharmaceutical outsourcing market is captured by players such as Quintiles (U.S.), Covance (U.S.), PPD (U.S.), Parexel (U.S.), Charles Rivers Laboratories (U.S.) and ICON (Ireland) in the CRO space; while in the CMO market the major competitors are Lonza (Switzerland), Catalent (U.S.), Boehringer Ingelheim (Germany), DSM Pharma (U.S.), and Jubilant Life Sciences (India).

Source:http://www.prnewswire.com/news-releases/marketsandmarkets-global-healthcare-bpo-market-worth-330-billion-by-2016-136722703.html

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TCS, Infosys, MindTree, HCL and other Indian IT companies to suffer as angry America wants its jobs back


BANGALORE: Some U.S. companies are retaining a small but highly prized cut of software jobs in the country, taking into account the record levels of unemployment and anger among the locals, who see the work being shipped overseas.

For software vendors in India like TCS, Infosys and HCL, such development - not expected to be a dominant trend - could undermine a fraction of new jobs could have been outsourced to them. In an interview with Bloomberg on Monday, Charlene Begley, director of information technology for GE, said his company was rethinking the strategy of outsourcing more than half of its IT work.

Now, GE has announced plans to add 15,000 jobs in the U.S. more than three years, 1,100 of whom will be in downtown Detroit IT. Walmart has also decided to promote the development and design of its electronic trading platform of a new center in Brisbane, California.

BANGALORE postponed WALMART CENTER

Walmart does not open its own technology center in Bangalore in captivity, a person familiar with the decision of the retailer said last week. In the last job on your website, Walmart has announced about 150 jobs the new technologies in Bentonville, Arkansas. "Part of it, say that at least a quarter of them could easily have been handled a captive center was evaluated Walmart to open in India," the person said.

At least a dozen executives in the United States-based companies and local authorities said that more American companies would shift jobs high-end technology, since they are under pressure from local constituents to create jobs. "Companies like GE are under social pressure to demonstrate that care by creating local jobs. They have been practicing for years economically and reaped enough profits," said a senior executive at one of the leading companies U.S. high technology. Who requested anonymity because his company has GE among its major customers.

In January, President and CEO Jeffrey Immelt GE I was appointed head of the U.S. panel President Barack Obama on employment and competitiveness, which also includes leaders of major U.S. companies, including Xerox and Intel. more

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