NEW DELHI: Top 20 outsourcing companies in India grew 13 percent in 2010-11 and posted revenues of Rs.32, 246 crore, according to a report by Dataquest magazine on Friday.
"The BPO companies with high revenues of Rs.32, 246 crore in 2010-11 to maintain a growth rate of 13 percent - the same as previous years," the survey said Dataquest BPO industry.
According to the report, the industry is going through a phase of transformation, taking advantage of new technologies such as cloud computing and focuses on emerging markets.
"The BPO industry is undergoing a major transformation with initiatives such as building greater capacity on the ground, using the cloud model and focuses on emerging markets," said Das Shyamanuja, editor, Dataquest.
The report also said companies also generated 20 jobs from 13 percent in 2010-11 by employing 3,11,167 people and maintain a productivity-raising around Rs 10 lakh per employee per year.
However, major outsourcing companies lagged behind the growth of 25 per cent by the top 20 IT (information technology) enterprises in 2010-11.
The list of top 20 outsourcing companies was led by Genpact, which grew by 24 per cent of the income of Rs.5, 680 crore in 2010-11.
"The BPO arm of TCS software in India number one grew a little faster, 25 percent, with revenue of Rs.3, 928 crore to fill the No. 2 slot in the list of top 20 exporters BPO in India, "the report said.
The report also said the third position in the higher income companies was taken by the Essar group company Aegis BPO, which grew by 28 percent of the income of Rs.2, 352 crore.
Dataquest said that the classification is based on the total income of the companies than their domestic operations in India.
"For other companies, which takes only cumulative export earnings from its operations in India," said Dataquest. more
"The BPO companies with high revenues of Rs.32, 246 crore in 2010-11 to maintain a growth rate of 13 percent - the same as previous years," the survey said Dataquest BPO industry.
According to the report, the industry is going through a phase of transformation, taking advantage of new technologies such as cloud computing and focuses on emerging markets.
"The BPO industry is undergoing a major transformation with initiatives such as building greater capacity on the ground, using the cloud model and focuses on emerging markets," said Das Shyamanuja, editor, Dataquest.
The report also said companies also generated 20 jobs from 13 percent in 2010-11 by employing 3,11,167 people and maintain a productivity-raising around Rs 10 lakh per employee per year.
However, major outsourcing companies lagged behind the growth of 25 per cent by the top 20 IT (information technology) enterprises in 2010-11.
The list of top 20 outsourcing companies was led by Genpact, which grew by 24 per cent of the income of Rs.5, 680 crore in 2010-11.
"The BPO arm of TCS software in India number one grew a little faster, 25 percent, with revenue of Rs.3, 928 crore to fill the No. 2 slot in the list of top 20 exporters BPO in India, "the report said.
The report also said the third position in the higher income companies was taken by the Essar group company Aegis BPO, which grew by 28 percent of the income of Rs.2, 352 crore.
Dataquest said that the classification is based on the total income of the companies than their domestic operations in India.
"For other companies, which takes only cumulative export earnings from its operations in India," said Dataquest. more
