The BPO companies are judged according to the clients they cater to, their work and the output and also the employee welfare and satisfaction. Based on these, some of the well known BPO companies are:
- Genpact: Established in the year 1997, Genpact conducts a major portion of the outsourcing services in India. It offers outsourcing operations for big companies like GE Capital. Genpact has around 30 branches all across the globe and offers excellent services in the field of accounting and finance, customer service, insurance, analytics, IT infrastructure and so on. The company has staff strength of around 34,000 employees with revenue of around $822.7 million.
- Daksh eServices: Ranking among the fastest growing BPO companies in India, Daksh has employee strength of around 5000. It offers high standard solutions in customer care and back office analytics. Some of the specialized departments include Technical Support, Customer Care, and Transaction Processes. In the year 2004, Daksh was taken over by IBM.
- ICICI OneSource: ICICI OneSource specializes in providing solutions to various sectors such as healthcare, media, publishing, finance, and telecom. Recent surveys have shown that around 4500 people work in the company. The company has also received the BS 7799 certification.
- EXL Services: EXL Services has its offices in Noida and Pune. It employs around 5000 employees and is a well known name among the BPO companies in India. It offers high quality services in mortgage lending, banking, health care, insurance, collections, and analytics. It has been awarded the prestigious ISO 9001:2000 certification for its quality performance.
- HCL-Tech BPO: A subsidiary company of HCL Technologies, HCL-Tech BPO has around 3000 employees and offers cutting edge services in customer care, back office processing and so on. It has four centers in Bangalore, Chennai and Noida.
- NIIT SmartServe
- Motif
- Ajuba
- Hinduja TMT
- ISeva
- Convergys
- Wipro Spectramind
Nice blog and good information about leading BPO Companies . The post helped me to find out the top leading BPO companies.
ReplyDeleteThanks for sharing the post....
You have shared very valuable information with us. I hope you will write more in the future with updated list of leading BPO companies in India because nowadays there are many companies are growing well in the BPO industry. I would like to suggest you to visit Go4Customer, one of the leading BPO and call center service provider.
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ReplyDeleteSir im doing a job in KPO as a senior accounts executive and I wnn information regarding only those com. Who gave service of AP and AR
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