Competition in the business processing outsourcing in the region is likely to take shape this year as firms gear up for giant opportunities that have come with advanced expertise.
By Standard Correspondent
Today, the country is seen as of the quickest growing BPO centres in the world with over one,000 jobs being created a month in the sector.
It is on this backdrop that Africaâ??s leading expertise firm â?? Techno Brain â?? is launching a vicious plan, aimed at transforming the continentâ??s potential in terms of information expertise. The firm says it would be exploiting its world-class status to be sure high quality solutions.
Only recently, Techno Brainâ??s BPO/ITES division was recognised on its achievement of the International Organisations for Standards 9001:2008 Quality Management Method (QMS) certification.
The award, according to the firm, was in recognition of the sterling services, solutions & products it offers to its clients. "The certification would obviously sharpen our focus on continuous improvement of service efficiency & effectiveness. Obtaining ISO certification demonstrates Techno Brain BPO/ITES divisionâ??s dedication to meet the requirement of globally recognised QMS requirements & deliver a high level of service to all BPO clients across the globe today & in the future," said Manoj Shanker, the CEO of Techno Brain Group.
Last month, the firm, with operations in the US & India, announced that its BPO/ITES division had been listed in the 2011 CIO Awards for Top 100 Innovative Companies in East Africa.
"It is an honour to be listed in the CIO Top 100 Innovative Companies," said Mr Shanker, adding: "Being the only BPO Company to be present in the Top 100 list makes this award more important for Techno Brain.
This award recognises our journey & track record in integrating information expertise with business processes to deliver innovative solutions & long term business value to clients across the globe."
According to the CEO, TechnoBrain would strive to demonstrate excellence in implementing ICT for delivering significant & best-in class business method outsourcing services going ahead.
Source : http://www.standardmedia.co.ke/InsidePage.php?id=2000049311&cid=14&j=&m=&d=
By Standard Correspondent
Today, the country is seen as of the quickest growing BPO centres in the world with over one,000 jobs being created a month in the sector.
It is on this backdrop that Africaâ??s leading expertise firm â?? Techno Brain â?? is launching a vicious plan, aimed at transforming the continentâ??s potential in terms of information expertise. The firm says it would be exploiting its world-class status to be sure high quality solutions.
Only recently, Techno Brainâ??s BPO/ITES division was recognised on its achievement of the International Organisations for Standards 9001:2008 Quality Management Method (QMS) certification.
The award, according to the firm, was in recognition of the sterling services, solutions & products it offers to its clients. "The certification would obviously sharpen our focus on continuous improvement of service efficiency & effectiveness. Obtaining ISO certification demonstrates Techno Brain BPO/ITES divisionâ??s dedication to meet the requirement of globally recognised QMS requirements & deliver a high level of service to all BPO clients across the globe today & in the future," said Manoj Shanker, the CEO of Techno Brain Group.
Last month, the firm, with operations in the US & India, announced that its BPO/ITES division had been listed in the 2011 CIO Awards for Top 100 Innovative Companies in East Africa.
"It is an honour to be listed in the CIO Top 100 Innovative Companies," said Mr Shanker, adding: "Being the only BPO Company to be present in the Top 100 list makes this award more important for Techno Brain.
This award recognises our journey & track record in integrating information expertise with business processes to deliver innovative solutions & long term business value to clients across the globe."
According to the CEO, TechnoBrain would strive to demonstrate excellence in implementing ICT for delivering significant & best-in class business method outsourcing services going ahead.
Source : http://www.standardmedia.co.ke/InsidePage.php?id=2000049311&cid=14&j=&m=&d=
